Phoneline delays - 22nd September 2025

Due to staff shortages, phone wait times may be longer today. We apologise for any inconvenience.

Where possible we are asking that you book the following appointments online:

• PrEP
• Implants
• Coils
• STI testing (no symptoms)

If no appointments are available, we’re fully booked. Please don’t call - we can’t offer extra appointments. New ones are released weekly.

Continue to call us if you are:

• Running late
• Want to cancel an appointment you didn't book online
• Showing symptoms of an STI
• Think you have been exposed to HIV
• Seeking support for unintended pregnancy
• Unable to access online booking

For general enquiries, our website or NHS Inform should be able to help.