Online Booking
Online is the easiest and fastest way to book, reschedule or cancel an appointment at Sandyford.
Please note the following points carefully before booking. This is so that you are given the correct appointment, come prepared, and do not need to rebook.
National online booking system
You can continue to the National Online Booking System here if you do not want to read more information about it.
NHS Greater Glasgow and Clyde area only.
Please note Sandyford can only see residents of NHS Greater Glasgow and Clyde. If you do not live in this area please go to NHS Inform's website for a service directory of other Health Board's sexual health clinics.
Before you book
Please read the following information before you book:
What you will be asked?
You will be asked questions that guides you towards getting the correct appointment for your needs. This will include age, gender, what type of clinic you require and your mobile number. It is therefore important that you do not book in to another type of clinic as the staff will not be able to meet your needs.
If you are not sure what type of clinic you need please read of the Sandyford services section.
Availability of appointments
If there are no appointments available for the service you would like please try again on another day. Appointments are usually opened up on a regular basis. The phone service do not have any other appointments available for the service you want.
You can also reschedule and cancel appointments online.
Sandyford Locations
We have clinics throughout Glasgow and Clyde. Sandyford services uses the same electronic record system which ever clinic or venue you attend so you can use the one which best meets your needs.
If you are not sure what service you need read about the different services before you start to book online.
Be sure to check the clinic address and postcode when booking and again in your confirmation text.
Please note: Sometimes the Sandyford clinic is a different building or entrance to the main community clinics.
Why do you ask for my details each time I try to book online?
The National Online Booking System needs to ask you to enter your details each time you try to book an appointment as it is not a secure site to keep your information until you have an appointment.
Once you have secured an appointment with us it saves your information on a secure space.
A large improvement project has started to update and improve the system over the next couple of years.
Testing
If you have symptoms or had contact with an infection it is important to be seen as soon as possible. Please call us on 01412118130 to make an appointment.
We run test only clinics to make your routine sexual health check-up as easy and hassle free as possible.
Watch the video about test only clinics and the video about how to book online for a test only clinic on the STI testing page.
Partner has a STI
If a current or previous partner has contacted you after being diagnosed with a sexually transmitted infection please call us as soon as possible on 01412118130.
This is so we can best advise you on next steps.
Visit our STI Testing page for more information.
Coil and Implants
To ensure we are able to safely fit your coil it is important that you watch this video before attending your appointment.
Whilst waiting for a coil insertion or implant it is important that you use contraception such as condoms when having sex.
Please read these pages for more information about coil and implants
I Need an Interpreter for my Appointment
If English is not your first language you can have an interpreter appointed by the NHS at your appointment. Patients can now access the interpreting service by telephone to arrange their appointment.
Before you attend your appointment
Important information to prepare you for your appointment:
Missed appointments
People failing to attend appointments accounted for as much as 29% of allocated appointments at some clinics last year. This unfortunately negatively impacts those waiting for appointments, and means an increase in waiting times for those who do wish to attend.
If you can no longer attend your appointment, or you need to reschedule, please either manage your appointment via our Online Booking portal (if this is how you booked it originally), or call us.
If your appointment is at Paisley, Parkhead or Woodside please phone them directly:
Paisley: 01413149402
Parkhead: 0141 232 7413
Woodside: 0141 201 5506
For all other clinics, please phone our main switchboard: 0141 211 8130.
Please note: In line with NHS GGC policy, we offer patients 2 reasonable appointments. If you cancel both of these, we will not offer you a 3rd appointment option. In this circumstance, you will need to be re-referred by your GP to the service.
Attending Sandyford & What to Expect
Please ensure that you arrive at Sandyford around 10 minutes before your appointment is due to start. This is so that you can register before you attend your appointment.
Our What to Expect page explains all you need to know about attending Sandyford before, during and after your appointment.
This includes our attending with children guidance and other crucial information.
Please be sure to read this before attending your appointment.
Other places for advice or to be seen
Sandyford is the specialist sexual health services for Great Glasgow and Clyde area. However there are also other services and sources of information that may be better suited for your needs.
- Some GPs offer sexual health services
- Most chemists offer Emergency Contraception along with some other sexual health services and are always happy to be a first point of call to advise you.
- NHS inform has information on a wide variety of sexual health topics
After your appointment
Getting your results
FAQs and more information about getting your results after testing with us.