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Phoneline delays - 17th September 2025

Due to staff shortages, phone wait times may be longer today. We apologise for any inconvenience.

Where possible we are asking that you book the following appointments online:

  • PrEP
  • Implants
  • Coils
  • STI testing (no symptoms)

If no appointments are available, we’re fully booked. Please don’t call - we can’t offer extra appointments. New ones are released weekly.

Continue to call us if you are:

  • Running late
  • Want to cancel an appointment you didn't book online
  • Showing symptoms of an STI
  • Think you have been exposed to HIV
  • Seeking support for unintended pregnancy
  • Unable to access online booking

For general enquiries, our website or NHS Inform should be able to help.

Express Test Clinics

At many of our locations we run test-only (Express Test) clinics to make your routine sexual health check-up as easy and hassle free as possible.

The practitioner seeing you will offer you a sexual health check; however, they will not be able to examine you or answer any clinical questions you may have about your sexual health or sexually transmitted infections.

If you have any other needs or there are other supports required please call our triage line to discuss

What to expect:

You will given a questionnaire to complete to ensure you are having the correct tests.

You will take your own chlamydia and gonorrhoea tests, the toilets have posters also explaining what you need to do. If you have requested blood tests this will be done by a staff member

 

Having an express test

The video explains what an express test clinic is.

Sandyford Testing for STI page has general information on our testing services.   

More information:

What to Expect at Sandyford

All the information you need about your visit to Sandyford. Before, during and after the appointment.

Getting My Results

This page explains all you need to know about getting your test results.