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Phoneline delays - 17th September 2025

Due to staff shortages, phone wait times may be longer today. We apologise for any inconvenience.

Where possible we are asking that you book the following appointments online:

PrEP
Implants
Coils
STI testing (no symptoms)

If no appointments are available, we’re fully booked. Please don’t call - we can’t offer extra appointments. New ones are released weekly.

Continue to call us if you are:

Running late
Want to cancel an appointment you didn't book online
Showing symptoms of an STI
Think you have been exposed to HIV
Seeking support for unintended pregnancy
Unable to access online booking

For general enquiries, our website or NHS Inform should be able to help.

Self Sampling STI Testing Kits

Guidance on how to use our self-sampling kits

If you do not have any symptoms you will not need to be examined by a clinician. This means you can take your own Chlamydia and Gonorrhoea testing swabs. Including one or more of the following:

Urine sample
Self-Taken Throat Swab
Self-Taken Rectal Swab
Self-Taken Vaginal Swab

You can choose to either do a self-sample test at one of our locations - we call these Express Tests - or you can choose to have a test sent out to your home to then send back to us.

You'll be given all the information when you get your test, but feel free to read the instruction booklets below to get an understanding of what's required.

Click here to book an Express Test appointment, or order a kit to be sent to your home here.

Self-Sample Guides

Self Sample Kit Instructions

These instructions cover how to use your test and send it back to us.

Self Sample Kit Instruction booklet

Rectal Self Sample Kit Booklet

Home Sample Kit - Rectal

Throat Self Sample Kit Booklet

Home Sample Kit - Throat

Urine Self Sample Kit Booklet

Home Sample Kit - Urine

Vaginal Self Sample Kit Booklet

Home Sample Kit - Vaginal