Please note that not all of our services follow the same booking process. For more information and a full list of our services, please visit Our Services page.
To reduce queuing and ensure a more efficient experience, many of our locations are operating a self check-in system. You will see a poster with instructions and a QR code to help you check-in successfully. Once you have done this or if you require any assistance, please take a seat and a member of staff will be able to help when they have finished in the clinical rooms.
When requesting an appointment if you have a Learning Disability you can now request a "Double Appointment time ". This will allow you time to ask questions and make sure you understand what is being said.
People failing to attend appointments accounted for as much as 29% of allocated appointments at some clinics last year. This unfortunately negatively impacts those waiting for appointments, and means an increase in waiting times for those who do wish to attend.
If you can no longer attend your appointment, or you need to reschedule, please either manage your appointment via our Online Booking portal (if this is how you booked it originally), or call us.
If your appointment is at Paisley, Parkhead or Woodside please phone them directly:
Paisley: 01413149402
Parkhead: 0141 232 7413
Woodside: 0141 201 5506
For all other clinics, please phone our main switchboard: 0141 211 8130.
Please note: In line with NHS GGC policy, we offer patients 2 reasonable appointments. If you cancel both of these, we will not offer you a 3rd appointment option. In this circumstance, you will need to be re-referred by your GP to the service.
From 5th August 2024, for a short period, we will be offering a waiting list when PrEP appointments are fully booked. If there are no PrEP appointments available, you will be given the option to book online onto the waiting list instead. The date/time given is not an appointment slot. You will be contacted by Sandyford with an appointment as soon as possible. Please do not book on to the waiting list more than once.
This waitlist alternative is available for both New and Returning patients looking to access PrEP services at Sandyford.
